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Sergey Völker

Program Manager × Organizational Change × AI Enablement

Ten years leading delivery, programs, and organizational change: from Deutsche Bahn’s rail infrastructure to fintech SaaS at LucaNet. Engineer, business psychologist, and co-author of a book on AI implementation.

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Portrait of Sergey Völker

The book

Introduction to AI Implementation for Managers

A Guide to Practical AI Solutions for Non-Technical Professionals
Co-authored with Oscar Garcia · Apress / Springer Nature

Introduction to AI Implementation for Managers is a book built from three disciplines: Engineering × Organizational psychology × Product design. It examines how successful AI implementation works: the structure, the people, and the decisions made before anyone opens a tool. Grounded in research, real cases, and the authors’ own experience, it gives leaders and experts a practical framework for building the foundations that make AI create value.

Pre-order on Amazon ↗

The making of

Early 2025 · the idea Late 2026 · published

Gathering ideas & courage → first talks with Oscar → concept & framework → finding a publisher (with its ups and downs) → writing, writing, writing → July 2026: final manuscript for approval → publication.

Book cover: Introduction to AI Implementation for Managers

About me

Change that is practical, useful, and human

I work at the intersection of AI enablement, engineering transformation, and organizational change. In my current role at a global fintech SaaS company, I turn strategic goals into adoption, better workflows, and measurable operational impact.

Over the past ten years I’ve led cross-functional work across engineering, delivery, and transformation — from large-scale operational environments at Deutsche Bahn to fintech SaaS across 20+ teams at LucaNet. Along the way: a post-M&A integration of 40+ experts, an on-prem-to-SaaS transformation, and a nationwide quality network I founded that became an advisory body to senior management.

My background combines engineering with business psychology. It lets me work across technical and business contexts, connect with both developers and executives, and move change from idea to execution with empathy, structure, and a strong focus on impact. Certified across the spectrum from waterfall to agile — PRINCE2, Professional Scrum Master II, Certified Agile Transformation Manager, Microsoft AI Transformation Leader — I work in German, English, and Russian.

Selected work

From the blog

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